Dalaco - Wholesale Cufflinks and Mens Jewellery
Tel: +44 (0)1363 777 800   Fax: +44 (0)1363 777 900
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Wedding Cufflinks
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Best Of British Collection
Economy Cufflink Range
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Cats Eye Cufflinks
Synthetic Stone Cufflinks
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This catalog is reserved for registered customers only. Please complete the registration form.
 

Terms & Conditions

About Us


Dalaco are a leading designer and wholesale distributor of men's jewellery. Trading since 1992, we have acquired a reputation for providing quality products at competitive prices with a personal and efficient service.

Our Contact details:

Dalaco
Crediton
Devon
EX17 1ES
United Kingdom

Phone: +44 (0)1363 777 800
Fax: +44 (0)1363 777 900
Email: sales [at] dalaco [dot] co [dot] uk
VAT Registration Number 365 7561 23


Place of registration: As above
Registered company name: Inspirational by Design Ltd trading as Dalaco
Registered office: Bawdenhayes, Sandford, Crediton, EX17 4ET
Company registration number: 5137642 registered in England

Free pair of cufflinks:
We try to make buying on-line easy for you. If you have any suggestions on how we could improve this service we would like to hear from you. Any suggestions adopted within 12 months will entitle you to a free pair of cufflinks from our Novelty range.

Dalaco office opening times:
Our office is open 9.00 a.m. to 5.00 p.m. Monday to Friday except public holidays.

Making A Purchase


Getting help:
To get help with using our website and for answers to frequently asked questions (FAQs) please click the HELP button on our home page at: www.dalaco.co.uk or just phone or email us.

Online transactions are handled securely by WorldPay for MasterCard, Visa and American Express (AMEX). Diners cards are not accepted.

All prices are shown in GB Pounds () and do not include VAT. For EU customers VAT is added at the checkout. VAT exemption can be selected if you are eligible. The value of your order will appear on your card statement in your currency. The exchange rate used is set by RBS WorldPay not Dalaco. Orders can be paid for in GBP, USDollar, AuDollar or Euro.

Important Note:
Dalaco reserves the right to ask for a 5% administration charge if you enter invalid card details which consequently fail WorldPay's validation process and Dalaco subsequently has to process your payment again.

Shipping And Handling


Dalaco policy is to deliver to your business address (normally your Invoice address) not the address of your customer.

If you need your order delivered to one of your business addresses which is not your Invoice address you can choose to do so during the order process.

Important Note:
Your order may be rejected if the card payment details you give differ to that held by your card issuer.
Dalaco reserves the right to ask for a 5% administration charge if your card payment details fail WorldPay's validation and Dalaco subsequently has to process your payment again.

Shipping to United Kingdom and Channel Island addresses:


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- Free for orders valued 295 or more
- 3.50 for orders valued 1 to 11.99
- 4.50 for orders valued 12 to 49.99
- 7 for orders valued 50 to 74.99
- 8 for orders valued 75 to 294.99

Order values are before VAT is added.

Shipping charges to Republic of Ireland:


- Free for orders valued 295 or more
- 4.50 for orders valued 1 to 11.99
- 6.50 for orders valued 12 to 49.99
- 14 for orders valued 50.00 to 99.99
- 30 for orders valued 100 to 294.99

Order values are before VAT is added.

Shipping to European Union (EU) addresses (not Republic of Ireland):


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- Free for orders of 475 or more (before VAT) - No VAT if VAT Registration number given.
- 30 for orders less than 475 (before VAT) - No VAT if VAT Registration number given.

Shipping to non-EU addresses:


- Free for orders of 475 or more
- 30 for orders less than 475

Delivery Schedule


Despatch Lead Times:



We aim to despatch all orders by the fifth day following receipt of order (weekends and public holidays excluded).
For large orders (100+ items) it can take longer.
For very small orders (up to 8 items) we try to ship within 48 hours.
If you have a specific deadline for delivery please contact us to check whether we can meet your deadline.

Christmas Orders:


From October to Christmas despatch and transit times can each be up to 14 days more than stated above.

To get your Christmas stock in good time you are strongly advised to order before the end of October.

Transit Times:



EU addresses
Transit times vary from 2 to 7 days (weekends & holidays excluded) depending on delivery address.

Non-EU addresses
Transit times vary from 4 to 14 days (weekends & holidays excluded) depending on delivery address.

Back Orders


Orders for the UK, Channel Islands and Ireland:


If any items are not in stock they will be sent as soon as available. They will appear as Back Order items on your invoice and packing list.

If you cancel any items on Back Order a refund will be credited to your card account, normally within 48 hours (weekends and holidays excluded).

Orders to Rest of World:


Out of stock items will be cancelled by Dalaco. A refund will be credited to your card account before your order is despatched.

Tax Charges


VAT (currently 20%) is added to the product price and any shipping charge for all orders from any EU country.
If you are elligible to buy without paying VAT you can select tax exemption when placing your order by clicking a tick box and providing your VAT Registration number.

Channel Island customers:


You may select Guernsey or Jersey (regardless of which island you are on) as the shipping destination Country/Nation. This will ensure you are not charged VAT.

Credit Card Security


All payment card numbers are encrypted using industry standard encryption when the order is placed . They are only decrypted after they reach WorldPay's secure server environment. They are not held in clear readable format on any web site and are not seen by Dalaco.

Guarantee


Our products come with a two year guarantee against faulty manufacture.
In the unlikely event you have cause to return any of our products for replacement please refer to our Returns Policy.

Contacting Us


If you need to contact Dalaco please send an Email to: sales [at] dalaco [dot] co [dot] uk.
We nearly always respond to Email on the same day within office hours (9 to 5) weekends and holidays excluded.

If you have an urgent enquiry you can phone us on 01363 777 800 (International +00 44 1363 777 800)

Our Fax number is: 01363 777 900 (International +00 44 1363 777 900)

If you prefer to post a letter or need to return a product for replacement or refund our address is:

Dalaco
Crediton
Devon
EX17 1ES
United Kingdom

Place of registration: As above
Registered company name: Inspirational by Design Ltd trading as Dalaco
Registered office: Bawdenhayes, Sandford, Crediton, EX17 4ET
Company registration number: 5137642 registered in England

Privacy Policy


Dalaco does not sell customer information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping basket, to store delivery addresses if the address book is used and to store your address details if you select the 'Remember Me' Option. Card details are not stored and not seen by Dalaco.

Returns Policy


Products returned to Dalaco due to faulty manufacture within two years of the date of delivery will be replaced or refunded. If you wish to return products please refer to 'Contacting Us' above.